ADVERTISEMENT

The Addictive Cost Of Apps And How They’re Programmed To Manipulate You

Tech giants employ thousands of engineers with one goal: to make their product as addictive and manipulative as possible. The end result, more face time for their product and higher revenue.
kentoh / stock.adobe.com

Past employees of major tech companies have openly admitted that they are employed to use manipulative and addicting tactics to keep users coming back to their app and increase screen time.

The practice of manipulating users, similar to how casinos do their best to keep you gambling, is something you may not be fully aware of but are certainly impacted by.

ADVERTISEMENT

This is why Senator Josh Hawley of Missouri proposed the Social Media Addiction Reduction Technology Act (SMART Act). The goal of the new bill is to regulate and limit the intentionally addictive design and construction used in social media apps.

For example, infinite scroll is something that was developed to trick users into never knowing when a good stopping place is. Have you ever been at a wedding or restaurant and the waiter refills your wine glass before its finished. Drink a few sips and a minute later it is back full again. If you have experienced this you will likely remember that you one don’t have any idea of how much wine you drank and two likely drank more wine than you initially would have. This is the power of infinite scroll. A constantly refilling glass of social content, preventing you in knowing how much is enough.

Another example is swiping down to reload a page, this triggers a slot machine-like response. You get a nice sound, sometimes starts or an animation occurs and fresh, new content. These actions that you may not think twice about are the result of thousands of hours of testing by engineers. What can they do to keep you engaged and addicted to their app.

Lastly, another example is the snapstreak on Snapchat. Snapchat users have become unhealthily obsessed with snapstreaks. The idea that your friendship and worth is tied to this number is something Snapchat purposely implemented. They are, in essence, tying your friendship’s value to how often you two use the app.

ADVERTISEMENT
The SMART Act aims “To prohibit social media companies from using practices that exploit human psychology or brain physiology to substantially impede freedom of choice…”

To do this, the bill would require a whole host of changes for social media companies. Some key changes would be clear opt-in and opt-out options and time on app limited by default to 30 minutes per day with a warning pop up.

How Social Media Is Manipulating You

A recent study found that the most engaging content online is content that elicits moral outrage. If you look at the most recommended videos on YouTube and those that had the highest engagement the top keywords would be hates, debunks, destroys, obliterates, etc. The use of these keywords elicit moral outrage and is like crack for user engagement.

The federal government works to regulate and limit the use of addictive practices in cigarettes, alcohol, and gambling. There have been lengthy lawsuits into strategies from these industries for gaining new customers. Big tech should be no different.

If you think the ability for these tech companies to manipulate humans is at a peak you have only to look to AI and what companies like Google, Facebook, etc. are implementing.

ADVERTISEMENT

Artificial intelligence can now detect your mood and determine whether you are depressed, anxious, excited, etc. While this could be used for good as potential suicide prevention, etc. The likelihood is far greater that it will be used to continue to manipulate and sell.

Picture Amazon’s Alexa in your house, listening to every word you say. Alexa picks up on your mood and analyzes it is because you recently went through a divorce. Suddenly, you start to get ads online and suggestions everywhere for dating sites, a new gym membership, etc. This is the next level of advertising, targetted at your life’s situational moments.

A few package options from The Spinner

Think this type of marketing doesn’t work? You can test it out yourself. A company, The Spinner, provides a $29 service to show targetted ads to anyone you want. Do you want your wife to let you get a dog or to have sex with you more or to go to the gym more? There’s a package of advertising for that. Simply choose the package and pay $29 and your wife will be repeatedly shown ads for whatever you want to subconsciously urge her to do.

These are just glimpses into the new future with AI-powered machine learning and how it can be used to manipulate its users. Now, tell me, is this something that should be regulated?

AI Used For Good – Detecting Depression In Teenagers & Kids

While the examples above certainly represent instances where AI can be used negatively to exploit someone, it also has incredible potential to do good.

A study out of the University of Vermont found that AI can detect depression in a child’s voice. Children are both hesitant to share if they are feeling depressed or anxious and in the younger ages don’t have the capability to fully express their emotions through words. This can make it hard to decipher the mental state of a child or a young kid.

The study asked children to tell a story where they would be judged on how interesting it is. Throughout the story AI measured the voice of the child while an onlooker gave neutral or negative expressions. Twice through the story, a buzzer would sound and the onlooker would tell the child how much time they had left. If this sounds stressful, that is the point of it. This test, the Trier-Social Stress Task is meant to elicit anxiety and stress.

Through this study, the AI used machine learning to detect signs of stress, anxiety, and depression in children’s voices. The potential for this use case or many others is tremendous for AI. AI is on the cutting edge of medical diagnoses such as early cancer detection.

With all great leaps in technological advancement and artificial intelligence certainly is one, there exists the potential to misuse the technology. We will have to wait and see if and how regulators will limit how tech companies use AI to their benefit or the benefit of their customers. At first glance, the vast majority of the current electorate do not fully understand these cutting edge technological advancements enough to properly regulate them.

Trevor Nace

Trevor Nace is the founder of How-To Apps. He has a PhD from Duke University and has been in the tech space and writing about tech for a number of years. He previously started and ran an app website and his articles on apps have been read millions of times around the globe. You can find him on Twitter, LinkedIn, and Instagram.

Comments

READ THIS NEXT

What Does The Gold Heart 💛 Mean On Snapchat?

The 💛 gold heart on Snapchat means you are best friends with that person, you both send the most snaps to each other and, well, are BFFs through and through. BUT, […]

3 Ways To Access Facebook’s Full Site From Your Phone

As you may know, Facebook forces every user to their mobile version of the platform when accessing the site on an iPhone, Android or any other phone. However, the options […]

20+ Incredible Bumble Statistics & Facts For 2019

Bumble is a company by women for women, a model in the dating industry that has proven very successful. Bumble’s model is a bit different than something like Tinder as […]

top 2019 Tik Tok songs

15 Best TikTok Songs & Lyrics Of 2019 (So Far!)

Let’s be honest, choosing the right song for TikTok is essential if you want it to go viral and increase your following. The perfect song matches your personality, current […]

Instagram Worst Wall List: Scam Alert!

So you got a DM or message that said you fell on the 2019 Instagram Worst Wall list. Alternatively, it may have said you landed on the “Nasty List” of […]

The Rise of Workplace Apps: The Future of Work?

If COVID-19 has proved anything, it’s that large sectors of the economy can be performed entirely remotely.  Even though many states are beginning to relax stay-at-home orders and reopen their […]

100+ Cool Xbox Names & Gamertag Generator

Trust me, your Xbox name is an important decision and one that you should spend more than 15 seconds on. That’s why this page exists, we help you along the […]

How-To Apps is one of the fastest growing app websites in the world. We cover app technology, how-to guides, internet culture, and app news regularly. Since our launch just 8 months ago we've grown to help over 100k people per month on their app related questions. Want to know more?